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How can I check my order status?
How can I contact you if I have an immediate question?
What shipping options does your store offer?
What is your return policy?
My item arrived damaged. What do I do?
How often do you update your inventory?


How can I check my order status?
You can check your order status by simply e-mailing us at shopcntrl@gmail.com. Please provide us with your name, order date and number.

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How can I contact you if I have an immediate question?
You can call us at 1(347)620-4533.

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What shipping options does your store offer?
Right now, our store offers first class USPS shipping method.

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What is your return policy?
We offer a generous 30 day money back or exchange policy. The buyer pays for return shipping unless a mistake has been made on our part. Please visit our "Terms and Conditions" page for more details or e-mail us for at Shopcntrl@gmail.com

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My item arrived damaged. What do I do?
No worries. We are here to help. We offer a 30 day return and exchange policy. You can get full refund or an exchange within 14 days. After 14 days expire, you can only exchange the item to a new one.

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How often do you update your inventory?
We strive to update our inventory as soon as we receive items from our manufacturers. We do not have specific dates so please check our Ecrater seller's page frequently to find new merchandise.

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Last Updated: 15 Jun 2017 18:37:57 PDT home  |  about  |  terms  |  contact
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